FAQ

When I power on the printer, only my first document is printed correctly, the rest of my documents are not. How do I make sure that all of my documents are printed correctly?

How do I make sure that all of my documents are printed correctly?

This problem may occur when communication with the host takes place over TCP/IP.

• The host must release the TCP/IP communication after each job
  (to allow printing from other systems):
• Mainframe environment: Check the DISCINTV parameter in the PSF configuration. Set it to 15
• AS/400 environment: Configuration varies depending on the AS/400 release. Refer to your “DIMM Installation and User’s Guide” manual. Generally in PSF configuration, set the “RLSTMR” = *SEC15

The printer must not release the TCP/IP communication before the last page has been printed.

• From the printer front panel, set the JetDirect TCP/IP “IDLE TIMEOUT” parameter to 3600 or 0