FAQ - Frequently Asked Questions

Connection

• AS/400 printing using TCP/IP

Installation

• Application error when installing Docout™
• PrintGuide™ supported PrintServers
• Problems starting the DocOut™ service
• Restore DocOut™ configuration

Print layout

• DocOut™ and PDF output
• DocOut™ spool options does not work
• Euro currency support in DocOut™
• Missing duplex
• Text viewed as lines in PDF document

AS/400

• Hang when printing IPDS from AS/400 V5R1

Windows

• 12th. lpr job pauses printing

Misc.

• PDF files won't open with Adobe Reader 6.0