How to make a trace of DocOut™'s input data stream

A trace may be requested by MPI Tech to recreate and solve a specific customer problem. Many trace options are available on the market to capture various data streams. However, to get the necessary information we ask that you use the built-in trace option from DocOut™.

The data are captured in a special format, readable by using special tools from MPI Tech. This ensures the fastest response from MPI Tech.

Do the following:

1. Stop the service for DocOut™.
2. Enable the trace on the Win NT server as follows (using a DOS Prompt):
   Enter the library: C:\Program Files\i-data international\DocOut
   Type: ‘Pcontrol -logtrc on’ <ENTER>
3. Start the service for DocOut™.
4. Start the Writer for the specific printer on the system.
5. Send the job and leave sufficient time for the system to finish the job (Job will be printed during the trace).
6. Disable the trace on the WIN NT server as follows: (using a DOS Prompt):
   Enter the library: C:\Program Files\i-data international\DocOut
   Type: ‘Pcontrol -logtrc off’ <ENTER>

The traces are placed in: (default location) '[Drive]:\Program Files\i-data international\DocOut\traces\log.trc'

If more than one trace is made, please rename the trace file in ...\traces\log.trc, as the trace will always use the name 'log.trc' overwriting any existing trace with the same name.