FAQ

What is the extent of Web JetAdmin support?

Initial discovery

PrintServers without a previously configured IP address can be discovered in Web JetAdmin via IPX and subsequently configured with an IP address, subnet mask, and gateway. [more].

Web JetAdmin requires that the Novell NetWare protocol be installed on the server, in order for this feature to function.

Configuration via Web JetAdmin

The Web JetAdmin support include:

• Configuration of TCP/IP.
• Configuration of IPX/SPX (NetWare).
• Enable protocols.
• Print path creation.
• You can set/change the PrintServer's password via Web JetAdmin's Device Password. The maximum length of the password is 9 characters.
• Diagnostics.
• Access to the PrintServer's web pages via Web JetAdmin's Device Server button.

Compatibility

Since Web JetAdmin was developed by HP for HP JetDirect PrintServers, there are some parameters that are named differently in the PrintServer, or are not supported by the PrintServer. This is described below:

• The PrintServer does not support the Upgrade Firmware button in Web JetAdmin. Read our How to update the software.
• The Serial Number of printer appears in Web JetAdmin, but it is blank.
• Error Behaviour is presented as unknown.
• No support for DLC/LLC printing.
• The PrintServer's IPX/SPX Frame Type option Auto is mapped to Web JetAdmin's Frame Type option All.
• The PrintServer's Share Timer is mapped to Web JetAdmin's TCP/IP Idle Timeout.

Note: Since the Xpress PrintServers do not support JetSend, no JetSend parameters will appear in Web JetAdmin.