FAQ - Frequently Asked Questions

Connection

• Has LinkCom™ an active TCP/IP session
• AS/400 printing using TCP/IP
• Cannot PING from Host
• LAN Error 8200
• Not inserting into Token Ring
• No communication with IPDS (FSL) top
• Remote MAC address
• Session binding/VTAM inactive
• SNA print on multi-port PrintServers
• Unable to PING my PrintServer

Installation

• Configuring a PrintServer using NetBEUI protocol
• Configuring PrintServer using TCP/IP
• Connecting to a PrintServer on a different IP-segment
• Factory default on PrintServer
• Firmware update has removed IPDS support
• No settings printout
• PrintGuide™ supported PrintServers
• PrintServer does not work after firmware update
• Two printers on one PrintServer
• Unable to update firmware from PrintGuide™ on Windows 2000
• Valid range for local MAC addresses
• Web JetAdmin support

Print layout

• COR is not working
• CPI setting problem
• Euro currency support
• Incorrectly formatted SCS-data
• Missing duplex
• Printing 10 CPI instead of 15 CPI
• Resolution problem

AS/400

• Hang when printing IPDS from AS/400 V5R1
• AS/400 printing using TCP/IP
• LinkCom port name
• Two AS/400's printing to one PrintServer
• Unable to print after upgrade of AS/400 OS

S/390

• PCL-commands on the printout

Windows

• 12th. lpr job pauses printing

Misc.

• Failed to change password