FAQ - Frequently Asked Questions

Connection

• Cannot PING from Host
• Not inserting into Token Ring
• Unable to PING my PrintServer

Installation

• Configuring a PrintServer using NetBEUI protocol
• Configuring PrintServer using TCP/IP
• Connecting to a PrintServer on a different IP-segment
• Factory default on PrintServer
• No settings printout
• PrintGuide™ supported PrintServers
• PrintServer does not work after firmware update
• Unable to update firmware from PrintGuide™ on Windows 2000
• Web JetAdmin support

Print layout

• Missing duplex

Windows

• 12th. lpr job pauses printing

Misc.

• Device does not connect to PlusCom Xpress PRO
• Failed to change password
• PlusCom Xpress PRO does not connect to the network
• Telnet support in EasyCom™ and PlusCom™