MPI Tech Contact Support

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Before you report a problem, please make sure to have the latest software for your MPI Tech product.
When reporting a problem, please provide all relevant information concerning the problem:

Error description
Configuration sheet from the product
Press the TEST button on the product or save the configuration file from PrintGuide™
Configuration sheet from the printer
Environment configuration (S/390, AS/400, NT etc.)
Correct and incorrect print example
Please mark the error on the examples

Europe

France

E-mail: support.fr@mpitech.com
Phone: +33 (1) 4573 0940
Hours: Monday to Friday from 8.00 to 18.00 CET.
Languages: French and English

Denmark

E-mail: click here
Phone: +45 4436 6211
Hours: Monday to Thursday from 9.00 to 16.30 CET. Friday from 9.00 to 16.00 CET.
Languages: English and Scandinavian

Germany

E-mail: support.de@mpitech.com
Phone: +49 (0) 89 354762 - 30
Hours: Monday to Thursday from 9.00 to 17.00 CET. Friday from 9.00 to 15.00 CET.
Languages: German and English

United Kingdom

E-mail: support.uk@mpitech.com
Phone: +44 (0) 1344 891 008
Hours: Monday to Friday from 9.00 to 18.00 CET.
Languages: English and French

North America

US (east coast)

E-mail: support.us@mpitech.com
Phone: +1 (703) 531 1940
Hours: Monday to Friday from 8.30 AM to 6.00 PM EST

US (west coast)

E-mail: techsup@mpitech.com
Phone: +1 (714) 840 8077
Hours: Monday to Friday from 8.30 AM to 5.00 PM PST.