Cloud-Based Centralized Print Management Solution with ScopIOM™ & ScopSpooler™
API-Driven, Cloud-Based Print Management with Seamless Integration Across Legacy Systems
How a global organization streamlined and secured print operations across 2,000 sites
“With 100% cloud operation on AWS, we’ve streamlined global printing across 130
countries, supporting a wide range of printers. Real-time workflow feedback and a tailored web interface make managing our global printer network efficient and effortless.”– Output Management Expert
The Challenge:
Operating at this scale, the organization faced several critical challenges:
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Fragmented global systems: Different print management tools were in place across various regions, causing inconsistency, complexity, and escalating support costs.
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Integration requirements: They required a single, centralized solution that could integrate seamlessly with their proprietary user authentication system and their global pull-printing solution.
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Operational inefficiency: Without centralized control, print queues were prone to stalling, and there was no global visibility or automated resolution.
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Security & compliance: Role-based access control and secure print release were essential requirements across 70,000 employees handling sensitive information.
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Data migration needs: The organization needed an efficient way to migrate existing device data from its ERP system to the new print management platform without disrupting operations.
Our Solution: ScopIOM with ScopSpooler
MPI Tech implemented a cloud-based centralized print management solution, designed to address every aspect of the organization’s complex requirements:
Unified Global Platform
- ScopIOM and ScopSpooler provided centralized management of the entire fleet, covering 3,300 devices across 2,000 sites through a secure, cloud-based architecture.
- More than 100 administrators can now monitor, manage, and optimize print operations in real time via an intuitive, unified interface.
API-Driven Integration
- ScopIOM’s API capabilities enabled seamless integration with the client’s proprietary user authentication system, delivering secure, role-based access control via HTTPS.
- The solution is also interfaced with the existing pull-printing solution, ensuring centralized, secure user-authenticated print management across the global fleet, meeting compliance requirements and improving user experience.
Automated Print Queue Management
- ScopSpooler provides quick access to all spooling-related issues, minimizing downtime and reducing manual support interventions across the network.
ERP Data Migration
- The solution included tools and processes to efficiently migrate device data from the client’s ERP system into the ScopIOM platform, accelerating time to value and ensuring operational continuity.
Centralized Reporting & Compliance
- Comprehensive KPIs and dashboards provide leadership with real-time insights into print activity, costs, and device performance, enabling ongoing optimization and full auditability
Benefits
- Unified global control: One cloud-based platform managing 3,300 devices across 2,000 sites.
- Seamless integration: Full API-driven integration with their proprietary user authentication system and global pull-printing solution.
- Reduced downtime: Automated spooler management ensures consistent, reliable print operations.
- Operational scalability: More than 100 administrators now efficiently manage a vast print infrastructure.
- Accelerated migration: Existing device data from the ERP system was integrated rapidly and securely into the new platform.
- Compliance & security: Role-based access and secure pull-printing deliver full compliance with internal and regulatory standards.
By implementing ScopIOM and ScopSpooler, this global organization transformed a fragmented, reactive print environment into a highly controlled, efficient, and cost-optimized operation.
20 million documents a year now flow seamlessly through a system that ensures business continuity, reduces costs, and empowers IT and operations teams worldwide.
