Following a successful Proof of Concept in late 2018/19 Birmingham City Council is now using MPI Tech’s Hybrid Mail solution ScopHybrid and the scheduling engine ScopIOM. The Council knew the operational savings and that this solution could be deployed quickly.
ScopHybrid allows city employees working from home to create and send their mail from their workstations, using The Council’s secured Virtual Private Network. Mails are sent directly to the in-house production center in Dolman Street where they are printed, folded, and sent. In addition to the savings, the Council benefits from additional functions such as the addition of appendices or inserts, the management of page backgrounds directly from the solution, validation, and signature functions, standardization of the address field, etc.
Using a professional solution such as ScopHybrid is also the assurance of seeing each mail perfectly produced, in compliance with the internal graphic charter.
Beyond these advantages, ScopHybrid was a pragmatic and quick response to the problem related to the global health crisis. Deployed in only 2 weeks, the solution handles hundreds of letters every day, allowing employees to respond to citizens’ requests and stay reactive during this period. Each document is then taken care of by ScopIOM, which takes care of adding tracking and control barcodes and creates batch print jobs sent directly to production print devices. Mail is then produced and handled by the postal services.
